Before you ask

Fulfilment starts the moment your payment is confirmed. The order page shows progress live — pending, paid, then delivered — and checks for updates on its own every few seconds, no refresh needed.

Open your invoice page first: it shows the live status. If it says paid but nothing is delivered, contact support with your invoice identifier.

Keep your invoice link. Contact support with the invoice identifier and the issue will be checked against the order record.

The payment page lists every method that fits your order and total, with the exact amount to send.

Yes. Enter the code in the cart. It is validated when your order is created.

Yes. Accounts and keys are counted in the panel. The number on a listing is the number held.

When a listing is out of stock you can ask to be told when it returns.

No. Enter your email at checkout and your order is tied to the invoice.

Use the support channel and include your invoice identifier so the order can be located safely.